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Personal Injury claim

Our Personal Injury Lawyers are on hand to give you all the help you need. We will get you fair compensation and take the stress and worry out of dealing with your personal injury compensation claim. We have vast experience dealing with all types of accident and injury claims.

WHAT IS PERSONAL INJURY?

The term relates to an injury whether physical or psychological that has been caused to a person by the negligence of another party. With negligence you have to prove that the third party has done something or failed to do something which has caused that injury. if that can be proven then compensation may be due.

HOW DO I KNOW IF I CAN CLAIM?

Look through the list for more information, don’t worry if you've had an accident that isn't listed there, just call us and we will discuss whether you can make a claim. To check whether you will be able to make a claim quickly and easily, if the answer to the 3 following questions is YES then you can make a claim!

Your accident happened in the last three years?

It was someone else’s fault?

You were injured as a result?

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I WANT TO MAKE A CLAIM
Can you help?

Just send us your name and number and we'll call you!

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CALL US FREE ON 0330 1000 737

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Your personal injury claim

What to expect during your personal injury claim process.

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Personal Injury

case studies and updates

Published on: 04/11/2026

The Biggest Risk Following an Accident With an Uninsured Driver Isn't What Most People Think

Many people believe an uninsured driver means there is no route to compensation. According to Personal Injury Partner Adele Whitfield, that is one of the most damaging misconceptions she encounters among accident victims.

"The uninsured driver is not always the biggest obstacle. More often, it's misinformation. People assume there is no point pursuing a claim and give up before they've explored the options available to them. That's a mistake that can have significant consequences."

Through advising individuals injured in serious road traffic accidents, we regularly encounter people who assume an uninsured driver automatically means they have no claim. Time and again, people tell us they did not seek advice because they believed there was no insurance policy to claim against, no available compensation and no realistic prospect of recovering their losses.

Some wait months before speaking to a solicitor. Others do nothing at all.

The reality is often very different.

While uninsured driving remains a significant problem on UK roads, legal protections exist to help victims who have been injured through no fault of their own. In many cases, injured individuals may still have options available to them through protections that exist specifically for accidents involving uninsured or untraced drivers, including claims administered by the Motor Insurers' Bureau (MIB).

The concern is not necessarily that compensation is unavailable. It is that many people wrongly assume they have no options in the first place.

The Assumption That Stops Claims Before They Begin

When most people think about a road traffic accident claim, they picture an insurer dealing with the consequences of a driver's mistake.

So, when they discover the driver responsible has no insurance, their immediate reaction is understandable:

"What's the point? There's nobody to claim against."

Unfortunately, that belief can prevent injured people from obtaining advice at a stage when evidence is most valuable and legal options are most effective.

As personal injury solicitors, we regularly see situations where claimants have underestimated the protections available to them following an accident involving an uninsured or untraced driver. What often surprises people is not that support exists, but that they were unaware of it altogether.

The Importance of Early Action

The aftermath of an accident can be overwhelming. Medical treatment, time away from work and the practical impact on daily life often take priority.

However, delaying advice can create additional challenges.

"One of the biggest mistakes people can make is assuming there is plenty of time to explore their options. Witness evidence can be lost, CCTV footage may be overwritten, dashcam footage can be deleted, and important details can become harder to establish as time passes. The earlier advice is sought, the easier it is to preserve evidence that could prove crucial to a claim."

Adele Whitfield, Partner and Solicitor, Personal Injury, Eaton Smith LLP

This is particularly important in cases involving uninsured drivers or hit-and-run incidents, where evidence is often crucial in establishing what happened and identifying the options available to an injured person.

The sooner advice is obtained, the greater the opportunity to secure and preserve key evidence.

Uninsured Drivers Are Not the Only Problem

Another common misconception is that uninsured driving only affects other motorists.

Serious accidents involving uninsured or untraced drivers can affect:

  • Drivers
  • Passengers
  • Cyclists
  • Motorcyclists
  • Pedestrians
  • Children injured in road traffic collisions

The impact of an accident can be significant regardless of how someone was using the road.

Injuries may require ongoing treatment, rehabilitation and time away from work. Financial losses can quickly accumulate, adding further pressure at what is already a difficult time.

This is why it is so important that people do not make assumptions about their legal position based solely on the insurance status of the driver involved.

The Question People Should Be Asking

Rather than asking:

"The driver was uninsured, so can I claim?"

A better question is:

"What options are available to me following this accident?"

Those are not the same thing.

Every case depends on its individual circumstances, but legal protections exist specifically to help innocent victims where a driver has no insurance or cannot be traced following a collision.

The mistake many people make is deciding the answer for themselves before obtaining professional advice.

A Growing Need for Awareness

Campaigns aimed at tackling uninsured driving play an important role in improving road safety and encouraging compliance with the law.

However, awareness should not stop with drivers.

Victims also need to understand that an uninsured driver does not automatically mean they are without options. Too often, people dismiss the possibility of a claim before they have explored the protections that may be available to them.

Campaigns may help reduce the number of uninsured drivers on our roads, but it is equally important that injured individuals understand their rights when the worst happens.

Don't Rule Yourself Out

"An uninsured driver does not automatically mean there is no route to compensation. Before making assumptions, people should seek advice and understand what options may be available to them. Too often, individuals rule themselves out before they've even explored their rights."

Adele Whitfield, Partner and Solicitor, Personal Injury, Eaton Smith LLP

The biggest risk following an accident with an uninsured driver is not always the lack of insurance itself.

Sometimes, it is the mistaken belief that nothing can be done.

How Eaton Smith Can Help

If you have been injured in a serious road traffic accident involving an uninsured driver or a hit-and-run incident, Eaton Smith's Personal Injury team can advise you on the options available and help you understand the next steps.

To speak to Adele Whitfield or a member of our Personal Injury team, contact Eaton Smith today.

Published on: 21/07/2026

Before you blame yourself: Was your accident preventable?

"I should have been paying more attention."

If you've ever slipped on a wet supermarket floor, tripped on an uneven pavement or been injured at work, there's a good chance you've said those words.

Most people do.

In the warmer months, when we're spending more time outdoors, visiting local attractions, shopping, meeting friends, or making the most of the sunshine, accidents can happen when we least expect them. And when they do, our first instinct is often to blame ourselves.

We tell ourselves we were distracted. We were rushing. We should have been more careful.

But that's not always the full story.

Sometimes the most important question isn't what you could have done differently. It's whether the accident should have happened in the first place.

Why we often blame ourselves

When something unexpected happens, it's natural to replay it in your mind.

  • Was I distracted?
  • Should I have noticed the hazard?
  • Could I have avoided it?

Nobody likes causing a fuss, and most people are reluctant to point the finger at someone else.

However, focusing only on your own actions can mean overlooking a much bigger question:

Was the environment safe in the first place?

Just because you slipped, tripped or fell doesn't automatically mean you were responsible.

Accidents aren't always just bad luck

Take a slip on a wet supermarket floor.

Your first reaction is often embarrassment, not blame. Yet supermarkets are expected to take reasonable steps to keep customers safe through inspections, prompt clean-ups and warning signs where appropriate.

The same applies to trips on uneven pavements, damaged walkways or poorly maintained public spaces. Many people assume they simply weren't paying attention, but the condition of the environment is often a key factor.

Workplace accidents can be similar. Injuries are sometimes dismissed as "just one of those things", but employers should provide appropriate training, equipment and safe working practices to help reduce risks.

Every situation is different, but it is important not to automatically assume responsibility.

Slips, trips and falls during Summer

Summer often means busier shopping centres, outdoor spaces, restaurants, cafés and public events.

Most of us don't think twice about walking through these places because we expect them to be reasonably safe.

However, hazards can and do arise, including:

  • Wet floors in shops and supermarkets
  • Uneven paving slabs
  • Damaged walkways
  • Poorly maintained public areas
  • Obstructed walkways
  • Hazards in busy workplaces

When an accident happens, embarrassment often takes over.

Many people immediately think:

"How did I not see that?"

But it's worth remembering that people shouldn't have to constantly scan the ground for potential dangers whenever they leave the house.

Those responsible for public spaces and workplaces should take reasonable steps to keep them safe.

Workplace accidents: More than "One of those things"

Another phrase we hear regularly is:

"It's just one of those things."

Many workers, particularly in busy environments, accept injuries as simply part of the job.

But accidents at work aren't always unavoidable.

Employers should take reasonable steps to provide a safe working environment, including:

  • Appropriate training
  • Suitable equipment
  • Safe working procedures
  • Hazard management
  • Ongoing maintenance

This doesn't mean every workplace accident is someone else's fault.

It does mean that it's important not to automatically assume it was yours.

The Impact of an accident can last longer than summer

One of the biggest misconceptions about personal injuries is that they're only serious if they involve broken bones or a hospital stay.

Even relatively minor injuries can have a lasting effect.

You may find that your injury impacts:

  • Work
  • Family life
  • Social activities
  • Exercise and hobbies
  • Confidence
  • Sleep
  • Mental wellbeing

What starts as a simple slip or trip can sometimes affect daily life for weeks or even months.

Many people don't realise just how much an injury has changed their routine until they look back at everything, they've stopped doing.

Why some injuries don't appear straight away

Not every injury is obvious immediately after an accident.

In fact, adrenaline can mask symptoms in the hours following an incident.

You may feel shaken but otherwise fine.

Then:

  • A few days later, stiffness appears.
  • A week later, your back begins to ache.
  • Several weeks later, you're still struggling with everyday tasks.

This is more common than many people realise.

That's why it's important not to dismiss an accident simply because you managed to carry on afterwards.

What should you do after an accident?

If you've been injured, there are a few practical steps worth taking:

Seek Medical Advice

Your health should always come first. Even if symptoms seem minor, seek medical advice if they persist or worsen.

Report The Incident

Where possible, make sure the accident is formally recorded, whether that's through your employer, a business, or the appropriate organisation.

Take Photographs

If it is safe to do so, take photographs of:

  • The hazard
  • The surrounding area
  • Any visible injuries

Keep Records

Make a note of:

  • Medical appointments
  • Treatment received
  • Expenses incurred
  • Time off work
  • How the injury affects your daily life

These details can be useful later.

"I don’t want to make a fuss"

This is something we hear all the time.

Many people worry that asking questions about an accident means causing trouble or blaming someone unfairly.

It doesn't.

Seeking advice simply helps you understand what happened and whether there are factors you may not have considered.

Understanding your position isn't making a fuss, it's making an informed decision.

 

Before you blame yourself, consider this...

Blaming yourself after an accident is completely natural.

Most people do it.

But before you decide that what happened was entirely your fault, take a step back and ask yourself:

Could this accident have been prevented?

Whether it was a slip on a wet supermarket floor, a trip on an uneven pavement, or an accident at work, the answer isn't always as straightforward as it first appears.

Sometimes what seems like bad luck may have been avoidable.

And sometimes the most important thing you can do is stop assuming you were to blame and start asking the right questions.

Still wondering whether your accident was really your fault?

You don't have to figure it out alone.

The Personal Injury team at YesPI has extensive experience helping people understand their options following accidents at work, slips, trips and falls.

📞 Contact YesPI's Personal Injury Team today for a confidential, no-obligation discussion.

Published on: 12/01/2026

Attitudes towards personal injury claims is driven by insurers

Millions of pounds in compensation is unclaimed every year due to the image of personal injury compensation.

According to YouGov research into the personal injury market, as many as one in four adults have suffered from a personal injury or accident in the last five years but only 20% have chosen to actually make a claim.

The report highlights the public’s compound attitudes toward the personal injury market. While a significant number recognise that without the help of the legal professional and “no win, no fee” agreements insurers would try to avoid paying out for legitimate claims, there is a perception that the number of claims are getting out of hand.

Adele Whitfield, Partner at Yes Personal Injury Lawyers comments; “The perception that we are living in a litigious society is driven by the UK’s big insurance companies who contest the very idea of personal injury compensation.”

The principal reason given for not making a claim was that injured people didn’t feel their injury was bad enough to warrant it. Adele continues “If someone is injured through no fault of their own they should obtain medical advice before deciding whether or not to make a claim as people often under estimate the long-term effects of an injury”.

The second biggest reason for not making a personal injury claim was that some injured people do not believe in claiming compensation. Commenting on this Adele said “This attitude is supported by the media who publish stories of false claims and so-called ‘compensation culture’ but I have acted for many genuine injury victims and I can’t imagine any of them would challenge the right to seek justice”.

Adele can be contacted on 01484 821348 or at adelewhitfield@yespi.co.uk

Published on: 11/09/2025

£4,000 Compensation for Facial and Head Injury Following Workplace Accident

Our client who suffered facial injuries as a result of an accident at work received £4,000 in compensation in an out of court settlement.

Employers have a legal duty to provide a safe working environment for their employees. When contractors or maintenance workers are carrying out work on-site, appropriate precautions should be taken to ensure staff are not exposed to unnecessary risks.

At YES Personal Injury Lawyers, we successfully secured over £4,000 in compensation for a bakery worker who suffered facial and head injuries after being struck by building materials during repair works at her workplace.

The Accident

Mrs W had worked at a bakery for many years and was carrying out her normal day-to-day duties when the accident occurred.

On the day of the incident, external workmen were undertaking repair work within the premises. Despite the additional hazards created by the ongoing works, Mrs W was not instructed to work in an alternative area, nor was she provided with any warning regarding the risks posed by the contractors carrying out repairs.

While performing her usual duties, one of the workmen was transporting a long wooden plank through the workplace. Without warning, the plank struck Mrs W, causing injuries to her face and head.

The accident occurred through no fault of her own.

The Injuries Sustained

As a result of the incident, Mrs W suffered:

  • Facial injuries
  • A head injury
  • Pain and discomfort
  • Shock and distress following the accident

Although some workplace injuries may initially appear minor, injuries involving the head and face should always be taken seriously. Head injuries can sometimes lead to ongoing symptoms such as headaches, dizziness, concentration difficulties, fatigue, and psychological impacts. Facial injuries can also cause scarring, bruising, and a loss of confidence, particularly where visible injuries are involved.

Following the accident, Mrs W sought expert legal advice regarding a potential personal injury claim.

Employer Responsibility for Workplace Safety

Employers must take reasonable steps to protect employees from foreseeable risks. This duty does not disappear simply because third-party contractors are carrying out work on-site.

Where maintenance or repair work is being undertaken, employers should consider:

  • Whether staff need to be relocated temporarily
  • Whether access routes should be restricted
  • Whether warning signs or barriers should be erected
  • Whether a risk assessment should be undertaken
  • Whether employees have been properly informed of any additional hazards

Failing to implement appropriate safety measures can place employees at unnecessary risk and may result in liability when an accident occurs.

Successfully Securing Compensation

YES Personal Injury Lawyers investigated the circumstances surrounding the accident and pursued a claim against the responsible insurer.

Following our involvement, liability for the accident was admitted. The evidence demonstrated that Mrs W had been carrying out her normal duties and that appropriate precautions had not been taken to protect her while repair works were underway.

As a result, the claim was successfully resolved and Mrs W received over £4,000 in compensation for her injuries.

Why Seek Legal Advice After a Workplace Head Injury?

Many employees are unsure whether they can make a claim after a workplace accident, particularly where the injury initially appears relatively minor.

However, a successful claim can help compensate an injured person for:

  • Pain, suffering and loss of amenity
  • Psychological impact of the accident
  • Loss of earnings where time off work is required
  • Medical treatment costs
  • Travel expenses related to treatment and appointments

Seeking early legal advice also helps ensure that important evidence is preserved, including accident reports, witness information, and medical records.

How YES Personal Injury Lawyers Can Help

At YES Personal Injury Lawyers, we have extensive experience helping people who have suffered injuries at work, including accidents involving contractors, unsafe working practices, inadequate risk assessments, and failures to maintain a safe workplace.

Every case is assessed on its individual circumstances, and our team works to secure the maximum compensation available based on the evidence and impact of the injuries sustained.

If you have suffered a head injury, facial injury, or any other injury at work that was not your fault, our specialist personal injury solicitors may be able to help.

Frequently Asked Questions

Can I claim compensation if a contractor caused my workplace accident?

Yes. Even where a contractor directly causes an accident, your employer may still owe a duty of care to ensure the workplace remains safe. Depending on the circumstances, responsibility may rest with the employer, the contractor, or both.

How long do I have to make a workplace injury claim?

In most cases, you have three years from the date of the accident to begin a personal injury claim. There can be exceptions, so it is always advisable to seek legal advice as soon as possible.

What evidence will help support my claim?

Useful evidence can include:

  • Accident book entries
  • Photographs of the accident location
  • CCTV footage
  • Witness statements
  • Medical records
  • Details of any ongoing symptoms or treatment

Can I claim if I returned to work quickly?

Yes. You do not need to have taken significant time off work to bring a claim. Compensation is based on the injuries suffered and their impact on your life.

How much compensation can I receive for a head or facial injury?

Compensation depends on factors including the nature of the injury, recovery time, ongoing symptoms, psychological effects, and whether any permanent scarring or long-term consequences remain. Every case is assessed individually.

Will making a claim affect my job?

The law protects employees from unfair treatment for pursuing a genuine personal injury claim. Employers are typically insured against workplace accident claims, meaning compensation is usually paid by insurers rather than directly by the employer.

Speak to a Specialist Workplace Accident Solicitor

If you have suffered a facial injury, head injury, or any other workplace injury that was not your fault, contact YES Personal Injury Lawyers today for expert advice on your legal options and whether you may be entitled to compensation.

Published on: 06/06/2025

Slips, trips and falls

Here are two examples of Yes personal injury lawyers winning compensation for their clients who were injured as a result of a fall which was not their fault.

Caution: Slippery When Wet

Our client suffered a significant injury when she was out with friends after work at a bar restaurant in London and she slipped upon a wet floor within the restrooms. The restaurant had failed to carry out any inspection and checks of the floors which our client then slipped on. As a result of her fall she broke her leg in 3 places and had to wear a plaster cast and use crutches. Our team successfully sued the bar restaurant and secured over £50,000.00 compensation for the client.

trip to the optician

Yes personal injury lawyers were contacted by a client when she was injured whilst visiting the opticians. Our client fell at the opticians as a result of dangerous steps and matting within the premises. The opticians initially denied liability for the accident but we successfully turned the case around forcing the defendant to concede liability and, therefore, winning the case for Mrs S and securing over £7,000.00 in compensation for the injury to her wrist.